Bernina Fan Club Archives

August 95

Sunday, August 6 - Saturday, August 12

Date: Sun,  6 Aug 95 02:15:00 UTC
Subject: Re: 1630 Rotary Foot

Shelly, did you go to MP school?  What great Bernina stuff did you learn.
You must share! e
Date: Sun,  6 Aug 95 04:55:00 UTC
Subject: Re: Advertising

I understand from Harriet today that sales of Bernies have been down and
with all the negatives about the 1630, they didn't sell as many as they
projected last year.  It is my guess, they are trying to find a way to get
new resources.
Date: Sun,  6 Aug 95 04:55:00 UTC
Subject: Dealer Recommendation

I know that Wendy sends her machines out to be serviced unless her husband
has learned how to fix them.  I am at that same show, aiding for Harriet
Hargrave right now.  I'm sad I didn't know you were there as I would have
loved to meet you.
I do know that if you are buying a machine at the conference, she is not
willing to give the girls buying the machines the card that is suppose to be
passed on to your nearest dealer so that you can take the classes, it seems
that in their contract with bernina, they are required to do this and she is
not.  She is selling classroom 1530's for $1995.00 which I guess is a good
price, but feel that because of this machine and the type it is the classes
are essential, I wouldn't buy it from her.  When I went buy my bernie a few
years ago, I called Wendy to see what price she would give me on the newly
discontinued 1020, she said 1300.00, I said I'll think about it, I called
her competition a half an hour away up in Chambersburg, Pa, The Sewing
Center, Bob is the owner and he gave me a price of $999.00, when I traded up
only 6 months later, I received full value back, and he has an excellent
reputation for good service.  I do believe that he would transfer the class
to your dealer.
Think about it, before, she will have all those machines for quite a while.
Date: Sun,  6 Aug 95 05:21:00 UTC
Subject: Dealer Recommendation

 You're not the only one looking for a new dealer. I think we should converge
on Bernina with letters of complaint about their policy of creating
monopolies for these people. It is certainly contrary to customer
satisfaction. I wonder how many people are buying competing brands just to
avoid doing business with their local dealer? I wanted a Bernina Deco 500 so
badly that I went to all kinds of pains to get it, but if I lived in a big
town, I'd probably have shopped around the other brands.
When I get the Deco 500 (should have it on Tuesday), I'm going to get their
address out of the literature and let them have a piece of my mind.
Date: Sun, 6 Aug 1995 08:49:56 -0400
Subject: Re: Bernina Digest 8/5/95

I got my Bernette Deco 500.  wow what a machine.  It is great.  I have
ordered several cards for it, but I am wondering if Bernina is going to be
putting out new cards in the future?  

Didn't get the scanner yet.  Probably should have, but it was a little too
exspensive right now.  

Date: Sun, 6 Aug 1995 09:55:26 -0400
Subject: Re: Dealer Recommendation


It might be a little bit of a drive from Hagerstown, but I bought my first
Bernina from Maryland Sewing Machine &Vacuum, now in Clinton, MD.  They were
really good to me.  The owner, Michael, even paid his trainer (she was also
very nice) to drive me back to the Metro station!  Later, when I wanted to
trade up, I was given good value on my older machines.

If you go there, tell him Ray in NY sends his regards.


P.S.  I hope this isn't the dealer with whom you've had your problem!
Date: Sun, 06 Aug 1995 11:32:10 -0500 (EST)
Subject: Re: Dealer Recommendation

I bought my 1530 from them in1993, and I've really enjoyed it.  Wendy and 
her husband are very nice, and she offered me aloaner when mine is being 
serviced.  She is great to deal with, and even helped my husband by me 
some toys (feet) for my birthday over the phone.  They are a little far 
for me, so I can't join Bernina club, which I'd like to do, but the 
dealer here in north Baltimore has an iffy reputation, so I don't go 
there  at all.

I heartily recommend Wendy and Traditions at the White Swan.

Date: Sun,  6 Aug 95 17:46:00 UTC
Subject: Dealer Recommendations

One of the looper arms on my 3 month old 2000DE snapped last night. I'm
certain it wasn't anything I had done (I was gathering some fabric using the
gathering attachment and differential feed at the time), so must have been a
defect in the machine. I've already decided that if that woman who owns the
dealership in Albuquerque where I bought it gives me a bad time, I'm going
to get on the PHONE to Bernina and give them an earful, not only about this
but about their policies in general with regard to who dealers can sell to.
As it is, it's going to be a major hassle and inconvenience to get it fixed.
Fortunately, my daughter is up here today and I'll send it back with her.
She works near the dealer and can drop it off on Tuesday. I have to go down
on Friday to pick up my husband at the airport, and they'd better have it
ready by then. With everything else going on in my life right now, I'm not
really up for any fights. :)
Date: Sun, 6 Aug 1995 17:19:36 -0400
Subject: Re: Bernina Mania verses Manic/Depressive


Congradulations on your PC Software............lets us know what you think
about it.

I also have a 16 year old son!   Its a real experience, isnt it?

Dieting is also on my list!   Don't have such a wonderful place to walk .
 Lucky you!

You bet!  That Bernina is great is great..............sooths the troubled
                           Have fun
Date: Sun,  6 Aug 95 19:19:52 PDT
Subject: Buy the 930...

I paid $950 for my 930 six years ago, used.
I sold it three years ago for $750.  I wanted to keep
her really bad, but I wanted to buy a 1530, and so I
screened my buyers until I found just the right one
that would take good care of her.  I see the "twenty-
something" buyer I sold to quite often.  She uses it
alot and loves it.  I am so happy that she has a good
BTW, it sounds like I had used Prozac from the wording of
my last post, but I never actually have.  I have however,
eaten European chocolate bars!
Definitely go for the 930 at $350.

Jill; studying her design software during her breaks at work.
Date: Sun, 6 Aug 1995 22:40:42 -0400
Subject: Re: Dealer Recommendations

I second the recommendation for MD Sew &Vac.  I drive up from Spotsylvania
to shop there.  They have always given me great service and good prices.  I
have been trading up for a new machune every year or so for about 8 years.
 They give me my purchase price of the old machine towards the new machine
even if the new one is on sale.
Oh yes, and I have the 1630 and love it.
Date: Mon, 7 Aug 95 06:52:21 EDT
Subject: Re: Advertising

to Marianne &all,
Thanks for the responses.  It'll certainly help in my decision.

Ruth B
Date: Mon,  7 Aug 95 11:54:00 UTC
Subject: Re: Dealer Recommendations

It sounds to me like there are a lot of iffy dealers out there across the
country. A couple of thoughts come to mind. One is that Bernina should take
a hard look at their dealers. The other is that if they let their dealers
compete with each other, their sales would increase. I'm sure there are not
that many who will put up with a bad dealer or network across the country to
get a product in the back door way that I did. I suspect that they are
getting other brands.
Do any "powers that be" from Bernina read this list? They would be well
advised to. :)
Date: Mon, 07 Aug 95 13:43:34 
Subject: Thanks

          Kindness of Other Half - Hi Bev,  Thanks for the 930 info
          I'm anxious to give it a try.  Up til now I have never used
          embroidery thread in my machine, where do you normally find
          Mettler embroidery thread?  So many of the netters seem to
          have more advanced machines so I hesitate to post questions
          about the 930 workhorse as my local fabric shop owner calls
          it.  I do really love my machine and all it's features and
          have decided that when I retire my gift to myself might be a
          higher-end Bernina but then again maybe not.  I've never
          really experimented with stitches on my machine so if you
          have any other tips pertinent to the 930 I'd love hearing
          from you.  Thanks again.
Date: Mon, 7 Aug 95 14:09 CST
Subject: Re[2]: Bernina Mania verses Manic/Depressive

Here's one more justification I thought you'd enjoy.  Poor Tim doesn't stand a 
Date: Mon, 7 Aug 1995 20:02:32 -0400
Subject: Re: Dealer Recs. new thread


I've been mostly lurking here for a month or so.  I'd decided on a 1090 but
after reading all your posts I may go with the 1260 after all.  I wonder if
Bernina credit is easy to qualify for.

Heres my problem (some of you would probably love to have it) I have two
Bernina reps (that I know of) within reasonable distance.  One is 5 minutes
away.  Better price.  They are a sewing machine store.  The other is about 20
minutes away.  They sell only Bernina as kind of a side line to their main
line as a quilt shop.  Now I am a quilter.  New but in.  Should I pay $100
more for the machine to take the classes at the quilt shop geared to what I
want to do or chose the better price and just join the club at the quilt
shop.  (They aren't fussy anyones welcome)  (DH's input is to tell the qshop
that I can get a better price and see if they will match it)

What do you who are more experienced say???

Subject: Re: Deco 500 cards
Date: Mon, 7 Aug 1995 22:04:11 -0500 (CDT)

Bernina's first licensed cards are expected out sometime between now
and Christmas.

Date: Tue,  8 Aug 95 04:32:00 UTC
Subject: Thanks

for heaven's sake don't even think to be afraid of asking questions.  There
are plenty of people who don't have the upper machines, I am one of them and
I am not afraid to ask a question, why even Harriet Hargrave still uses her
Date: Tue,  8 Aug 95 04:57:00 UTC
Subject: ... no subject ...

It really wouldn't matter, a quilt shop is more likely to go out of business
unless it has a good following.
It just depends on where you think in the long run you will get better
I to would ask the quilt shop if they would lower the price first, if not
buy elsewhere.
Don't know about the credit part.
Date: Tue, 8 Aug 95 05:49:36 EDT
Subject: Re: 

Pam, of course present the better price to the quilt shop.  Most dealers
won't lose a sale over a $100.00 pittance.  I'll bet they'll deal!  Do they
ever have sales?  Ask if you can get 20 - 25% off.  They want you for a

Ruth B
Date: Tue, 8 Aug 1995 08:41:53 -0400 (EDT)
Subject: Re: 1630 Rotary Foot

Hi Patti,

     Can one go to the taping of Martha's show?  I envy her Victorian 
Sewing Room.. I love things Victorian and like her style

Date: Tue, 8 Aug 1995 08:02:01 -0600
Subject: Re: Dealer Recs. new thread 

Dear Pam,

Listen to DH.  When I bought my Bernina I was in a comparable situation.
My DH< who is a very savvy price comparer, said a good deal is about 20-25%
off the suggested retail price.  This is enough to allow a profit margin to
the dealer so that you can remain on good terms.  Frequently when buying
large-ticket items we get dealers to write a price quote on a business
card.  This is helpful if you later ask a dealer if they will match a low
price from a competitor.  Perhaps the dealer that is $100 higher would be
willing to throw in a walking foot or some other accessories that you want
if they are unable to come down in their original quote.

Best of luck in your dealing!


P. S. Also best of luck in your quilting.  BTW the latest issue of  Sew
News (p. 6) confirms it.  "Sewing reduces stress!"  Today I'm starting two
"Remembering Noah"  wall hangings today for my grandchildren.  This is an
adorable Noah's Arc from "All Things Noah" by Debbie Mumm.
Date: Tue, 8 Aug 1995 09:07:25 -0500
Subject: thread breaks

I have been machine quilting with Sulky Sliver in the top and Sulky invisible
polyester in the bobbin, Metallica needle.  So far, free form stipple 
quilting, I have had no problems.  Last night, using my #10 foot, and with
the feed dogs up, I was trying to do a simple straight line quilt in the ditch.
The thread (sliver) acted like it was getting caught in the tension disk, it
would stretch and then break.  Rats.  I re-threaded, re-inserted the needle,
checked the bobbin case, cleaned and oiled the bobbin area.  Hmmm.  I will
try threading thur the little loop thing on the handle, and I thought of using
some Sewer's Aid on the sliver thread.  Am I missing something?  What else
should I try?

RE:  which shop to buy your machine from - quilting or non-quilting?  I fell
for that one myself.  Decided to buy my machine (at $300 more) from the 
quilting shop, because they would speak my language.  What I discovered is that
the bernina club stuff is sort of like a live informmercial to sell bernina
feet.  I have a whole box of them now.  I didn't find the bernina club data
to be more quilt related, just because they were being offered at a quilt 
shop.  I also have discovered is that this shop is notoriously high on the
feet for my bernina.  At a recent quilt show, they advertised 20% off all their
feet.  I bought 3 and paid about $80, give or take $5.  I called the "other"
sewing machine shop that was not advertising this 20% off sale and discovered
their prices met or were lower than the quilt shop's prices on feet.  Maybe
there's a reason quilt shops are going out of business, but you can bet that
next time, I will comparison shop before buying any more feet.  I hate feeling
like I've been fleeced.  This particular quilt shop was a dandy quilt shop, but
then started selling Bernina machines.  I have the feeling they would try to
sell roller skates to a double amputee, and do not have the feeling of trust
I once had when it was not a bernina dealer.  Caveat emptor.

Ida T
Subject: Re: Dealer recs. New Thread
Date: Tue, 8 Aug 95 14:57:47 EDT

 As a DH I agree as long as you have a firm price from the other shop.
Date: Tue, 8 Aug 1995 15:09:28 -0400
Subject: Re: No Subject

To Pam who is trying to decide about paying $100.00 more for your Bernina at
a Quilt Shop.  By all means ask them to match the price that you were quoted.
I bet that they will be agreeable. Let us know what happens - Francyne
Subject: Re: Dealer recs. New Thread
Date: Tue, 8 Aug 95 12:42:44 PDT

Is your quilt shop qualified to repair the machine if need be?  If so why
not tell them you would much prefer to buy from them and do what DH said.
Can't hurt to try.  :0}
Jean P
Subject: Bookcase Quilt
Date: Tue, 8 Aug 95 13:40:52 PDT

Hi Everyone :0}

A woman in our guild has made a wonderful quilt top as a fund raiser for
our local library that is in dire striates.  It is a double wide, four      
shelf bookcase.  All the spines of the books are different heights and        
are made of all different solid colors, which look so nice with the woodgrain 
fabric used.

For a $100 donation you can have a name embroidered on the spine of a book.
When they are all filled she will quilt it and it will be hung in the library
for all to see.

In the August issue of LCPQ there is a photo ad for a book with a bookcase
quilt on the cover which really caught my eye before I ever saw the one in    
our library.  The book is called "The Collectibles Quilt" by RCW Pub. Co. @
$19.95.  It states; 64 pages, 21 color plates, detailed instructions, 65
patterns, 14 full size quilts.  1-800-333-4RCW

Is anyone familiar with this book and what else is in it?  I may just have to
call and see what they have say.  Now, you know I need another quilt book in
"my" bookcase like I need another hole in my head, right....heheheheh!!!!
Jean P
Date: Tue,  8 Aug 95 22:45:00 UTC
Subject: Re: Dealer Recommendations 
Petchy, I would love to know it they do read this, It would be a great way to
gauge customer service and satisfaction.  If not we should start a letter to
them, asking to review their policies of dealer protection.  I would like to be
able to buy where I get the best deal OR service.  Let's do something! Cynthia
Hey It's tuesday, do you know where your Bernina is?  Have fun!!!!!!!!!!
Date: Tue,  8 Aug 95 22:46:00 UTC
Subject: Bernina information

Cynthia, I have the 1630 library and personnally I think that it is way too
expensive for what drivel we get.  $8.95 here for roughly 8 pages of not too
"hip" stuff.
E, I know what you mean.  I have also learned more from things like BB, tv
sewing shows, and magazines than from the machine companies.  Going to Martha
Pullens and taking the Bernina school really gave me a lot of ideas.  I wonder
if the problem is with  Bernina or the dealers?  My dealer locally is very into
quilting, and the emphasis is on that.  It doesn't help that there are very few
fabrics stores here.  I think that Bernina gives them the ideas, but then we
have to rely on the dealers to give it back to us.  A lot of them are lacking
in creativity. I remember one, where I use to live, that went to the Bernina U.
 When she came back, I expected to see all sorts of new classes and ideas.  She
didn't do anyting with the information, but create neat clothes ect for
herself.  You would ask, where did you learn how to do that? She would say
Bernina U.  So she was learning something, but not passing it along.  Cytnhia
Date: Tue, 8 Aug 1995 20:08:27 -0400
Subject: Re: Dealer Recommendations

I had the same problem with my 2000DE serger - the looper broke three days
after I got it.  My dealer replaced it right away and said that I wasn't the
only one that that had happend to.  It started skipping a stitch every now
and then after that so we finally sent it off to Bernina to be completely
overhauled and it came back working like a charm.  My dealer was very
cooperative and even offered to lend me her own serger while mine was gone.
She also offered to replace my serger with a completely new one - but
recommended that I keep the one that Bernina fixed.  She said that when they
receive a machine with a problem, they not only fix that problem but they go
over the entire machine and make sure everything is perfect.   Unfortunately
for you, my dealer is in Knoxville, TN! But at least you can know how a good
dealer should solve the problem for you.
Date: Wed,  9 Aug 95 03:01:00 UTC
Subject: Re: Dealer Recommendations

I'm up for writing to Bernina about their dealership protection program. It
sure as heck doesn't protect the consumer, and that's who I'm interested in.
Date: Wed,  9 Aug 95 05:09:00 UTC
Subject: Re: Dealer Recommendations

 I would love to do somehting about the dealer situation. It's time the bad
ones stop getting rewarded for marginal or bad service to customers.
However, there's been no real support or response here, so I guess it's up
to us. I still would like to know if there are any dealers on here, or if
Bernina reads or gets word of it.
Subject: Bernina lesson online???
Date: Wed, 9 Aug 95 0:18:30 PDT

Hi Everyone;

What is the chance of us having Bernina lessons online and help each
other learn new things.  We could take turns with things we know about.
Post a list of things we would like to learn.  Pick feet numbers we 
need help with and machine models.  Maybe even snail mail if need be.

How does anyone else feel about this??????
Jean P
Subject: Re: Thread breaks
Date: Wed, 9 Aug 95 0:31:52 PDT

Hi Ida;

Have you tried threading the eye of the bobbin?  Also lowering the upper 
tension a bit.  Both of these things I have been told to do for fancy stitcing 
and fancy threads when taking a class.  Hope it helps.  :0}
Jean P
Date: Wed,  9 Aug 95 12:53:00 UTC
Subject: Bernina information

Cynthia, I am sorely disappointed in Bernina's education program as far as
what we can get from the dealers.  I suspect the dealers are frustrated too.
I have been able to get more info on my Viking 1+ (which has come out since
I bought the 1630) and I am really frustrated at the lack of Bernina
software information.  I was able to do things on the viking software
immediately and haven't even been able to do anything with the Bernina
software.  Oh, well.  I still love the machine.....e
Date: Wed, 9 Aug 1995 09:50:57 -0400
Subject: Re: No Subject

Easy.   Go with the quilt shop!  We need to keep our local quilt shops in
business.  I would talk to the owner (dealer) at the shop and explain that
you would like to buy the machine from them but can't justify the difference
in price.  See how they feel.  Both parties have to be happy with the sale or
life won't be fun for you at the quilting store.

Good luck and enjoy your new baby!
Date: Wed,  9 Aug 95 16:54:00 UTC
Subject: Thread breaks

Try loosening your tension a little and sewing at a slower speed, and if all
else fails, change the needle, and rethread the entire machine.
Date: Wed, 9 Aug 95 19:34:02 -0500
Subject: Administrative - Quick Note : )

For all the newcomers to the list, I just want to repeat that there is NO 
connection between this list and the Bernina of America company.  I started this 
list when I got my 1630 in November of last year because I was overwhelmed by my 
new machine &the lack of instructional materials for it.  I second Jean Post's 
suggestion for doing lessons online.

If anyone is has any questions or is having any problems with the list, please 
remember to e-mail me.
Sue T
Date: Wed, 9 Aug 1995 20:20:01 -0400
Subject: Free hand quilting

I'm currently machine quilting a large quilt on my 1260.  It's my first big
quilting project on this machine, although I've done lots of machine quilting
in the past.

The pattern I'm doing involves many "straight" lines -- connecting point A to
B but because the angle and direction of stitching changes repeatedly, I have
found it more efficient to use a darning foot to work with.

I notice that when sewing at slower speeds the stitching seems to waver side
to side, at times resembling a very narrow zig zag stitch while at other
times the stitches are straight but offset side to side.  Higher speed
stitches look like normal stitches.

Is this a result of the action of the darning foot?  Feed dogs are lowered so
they shouldn't be effecting the stitches.

Mary Beth
Date: Thu, 10 Aug 95 00:09:00 UTC
Subject: Re: Dealer Recommendations

 Thanks for speaking up. I'm saving these messages because I fully expect to
have problems with this dealer. This is the cheapskate who didn't even want
to give me sale prices one day early after I'd just bought the 1530 and the
2000DE. Oh, how I wish I could become a local Bernina dealer. You sure
wouldn't be reading these things about me on here. :)
Date: Wed, 9 Aug 1995 22:17:37 -0400
Subject: Re: Dealer Recommendations

Have been lurking for several weeks as DH has signed up for me until we get
me my own e-mail address.  Concerning whether or not any dealers read this,
I'm not sure but I am going to pass on copies of the printouts from the last
4 days to our local dealer and get her reaction.  I think we have a good
dealer here and want to see what she thinks.  Also, currently have 4
Bernies.  1630, 1230, 1080, and a 334D serger and a Viking #1, my
great-grandmothers treadle "Minnesota".  Have just bought the Babylock
Esante and the scanner.  I teach quilting by machine so look at them as a
business necessity as well as lots of fun.  DH upgrades his computer every
time I look at it.  So, I update mine too.  We are square dancers so am just
starting to make those fancy dresses and shirts that match.  Any other
square or round dancers out there.

Date: Thu, 10 Aug 95 02:11:00 UTC
Subject: Bernina lessons online???

I'd be very interested in on-line lessons. I've just gotten my machines, so
don't know how much help I'd be in teaching, though. I'm a pretty good
seamstress, but learning the Berninas.
Date: Wed, 09 Aug 1995 22:15:22 -0500
Subject: Re: Thread breaks


In addition to loosening the tension and sewing at a slower speed, try using
a blending color of cotton thread like the Mettler silk finish cotton in the
bobbin.  This works better for me than using the monofil in the bobbin.  To
keep from sewing too fast, use the 1/2 speed button.

Date: Wed, 9 Aug 1995 22:50:21 -0400
Subject: Re: Bernina lessons online???

I think Bernina lessons on line is a great idea?

  Is it better to buy a ruffler or use the gathering foot for ruffled pilows
made with drapery fabric?

Which # would be the best?  And how do I do it?  


Date: Wed, 9 Aug 1995 23:09:26 -0400
Subject: Re: Free hand quilting

Hi Mary Beth - Do you think that you could be moving the fabric a bit - like
nervoiusly drawing a line - because you are going slow? I know that I do a
much better job of straight lines when I go fast. Also, check to see that
vibration hasn't made your width dial go one light into zigzag. This can
happen when you quilt a lot or if the quilt touches the panel. The darning
foot should not be causing this to happen. Are you using the #9? It would be
your best bet. The #29 was mfg. for thick 6 oz. polyester batting and does
not hold the quilt close enough to the feed dogs to help you, and can also
cause funny stitches. Hope any of this helps. Let me know.
Date: Thu, 10 Aug 95 04:52:00 UTC
Subject: Bernina lessons online???

I think it is a fabulous idea!  I will start making a list right away.
Date: Thu, 10 Aug 1995 07:51:17 -0400 (EDT)
Subject: Bernina lessons online

     I agree with Jean, too. Online lessons would be great. I am still
trying to master my 1630. Fortunately, I have a good dealer and have
unlimited lessons, plus free club meetings once a month, so I could pass
on what I learn there. At the moment I am puzzled by the double needle
indicator. It seems to be meaningless, since it goes all the way up to
6 even if you choose a wide pattern. However, the dealer can probably
explain what is going on (I hope!). Anyone else able to help?
Date: Thu, 10 Aug 1995 08:05:04 -0400
Subject: Re: Bernina lessons online???

Sounds great to me, but i thought that was what bernina online was all about.
Date: Thu, 10 Aug 1995 08:08:12 -0500 (EST)
Subject: Re: Bernina lessons online???

Date: Thu, 10 Aug 95 12:28:00 UTC
Subject: Re: Dealer Recommendations

 Thanks so much for your answer. I'll be interested to hear what your dealer
says. Maybe s/he will know where those of us who aren't so lucky can write.
Good luck with your square dancing costumes. Those are so pretty.
Date: Thu, 10 Aug 1995 09:28:39 -0400
Subject: Re: Bernina Digest 8/9/95

Hi everyone!

I agree with Petchy, we need to reward the good dealers, and  let Bernina
know about the bad.  Bernina better open up their ears about this topic,
because they are losing business, a dealer is only as good as her manner with

I'd love online lessons.

Date: Thu, 10 Aug 1995 07:45:47 -0600
Subject: Re: Bernina lessons online???

I think you have a wonderful idea.  I am very interested in old and new technology.
Date: Thu, 10 Aug 95 10:00 EDT
Subject: thread catches, what am I doing wrong

I have a 1030 question.

Every 4th or 5th time I change bobbins, I wind up setting things up so
that the top thread catches on the bobbin mechanism.  Since I clean the
insides out each time I use up a bobbin, it may be that I'm not getting
things together quite right, but taking the whole thing apart and putting
it back together doesn't seem to make any difference no matter how many
times I do it.

The one thing that I've found that does seem to clear the problem is to put
the bobbin in backwards and run it for a few inches.  Then things will run
normally again.  (The machine seems to run smoother and quieter backwards
as well.)  I know that I'm not getting the bobbin direction reversed because
I've checked it with the book and the dealer, and I'm putting the thing in

So what am I doing wrong?

Date: Thu, 10 Aug 1995 10:56:50 -0400
Subject: Re: Bernina Information

I recently learned that the dealers get a quarterly newsletter from Bernina
about the 1630 software. It's called the "Bernina Designer News". They are
encouraged to share the information with interested customers. I asked a
dealer about it recently and she let me take the 2 issues next door to copy.
It is full of hints, tips and also some patterns to scan. Ask your dealer
about it.

Date: Thu, 10 Aug 1995 10:56:55 -0400
Subject: Re: Bernina lessons online???

Count me in on the online lessons. I'll be very happy to share my knowledge.
Somebody should start a list of techniques that inquiring minds want to know.

Date: Thu, 10 Aug 1995 11:15:40 -0400
Subject: Re: Bernina Lesson Online???

Okay, if everyone is excited about lessons on line, let's first PLAN it and
then DO it!

How do we choose a topic?  How long do we discuss it?  How do we work
around all the different machine capabilities.  Lots of points we should
ponder and I can't think of one single thing I could contribute.

I have a 1630 (no up-grade) and for all I actually know from first hand
experience is that it goes forward, backwards, and how to wind the
bobbin....yes, I know that's terrible, I do feel shame, guilt, etc., but I
have never done one single thing on it that I couldn't have done on a $100
machine from Wal-mart.  Never had a lesson, only a quick introduction when
I wrote the check, and no one in my area that sells them.

Date: Thu, 10 Aug 95 15:32:00 UTC
Subject: Free hand quilting

Mary Beth,
I am not sure this is a darning foot problem, however, which darning foot
are you using.  If your are using the big holed one, can't remember the #.
and are using the lightweight batting you should stop using that darning
foot and switch to the #9.  Harriet said that the big hole was really made
for 6oz batting.
I am not exactly sure what the problem is, but it might be that you are
switching speeds, it could be the tension, needle and even the bobbin, I
would look at all of these before going further.  Also, do you have the hole
in the top of your bobbin threaded.  What kind of thread are you using.  All
of these are factors.
Let us know what happens.
OH my gosh,
I was typing machine quilting info to another friend and it occurred to me
that you might try switching to a straight stitch throat plate, that might
solve your problem.
Date: Thu, 10 Aug 1995 12:41:10 -0400
Subject: Making better straight stitches

>> when sewing at slower speeds the stitching seems to waver side
to side, at times resembling a very narrow zig zag stitch while at other
times the stitches are straight but offset side to side.  Higher speed
stitches look like normal stitches.<<

Have you tried a straight stitch plate in place of the zigzag plate that
comes with the machine? I think this helps a great deal to make a good
stitch. Just be sure you change it back when you are going to zigzag, or you
will break a needle.

Mary M
ate: Thu, 10 Aug 1995 13:00:51 -0400
Subject: Re: Bernina Lessons online??

Yes!  It's a great Idea!  I think the response would be great.  My dealer
lives 86 miles south and classes aren't scheduled until he gets "enough"
people to sign up, which could be 6 months.  Put me on the list of interested
Bernina owners.(I have a 1260).
Thanks,   Betsy
Date: Thu, 10 Aug 95 13:17:12 -0500
Subject: Topics, please

Well, since many of you think htat lessons online is a good idea, I guess we 
should go ahead with it.   How about e-mailing me personally with the topics 
that you'd like to get lessons on.  I will complie a list &post it to the 
entire group, then, people can volunteer for sharing information about a topic 
that they are an "expert" on.  (I'm using this term VERY loosely).  How does 
this sound to everyone.  I can make sure that all of the out going mail is 
clearly marked for the topic covered so those not wishing to participate in a 
particular topic can just skip those messages.  Maybe after the lessons, we can 
have a questions &answers.

Anyway, please e-mail me personally - - with your topics, or an 
area that you know something about, or both, I'll compose a list to post to the 
entire group.
Sue T

PS;  If anyone has any better ideas on how to organize this, please let me know.  
: )
Date: 10 Aug 95 13:48:24 EDT
Subject: Re: Bernina Digest 8/9/95

Hi,  I have been lurking around the Bernina Fan Club for awhile.  I have a 1530
that I just love but I agree that the instructional materials are wanting.  And
I refuse to pay even a few dollars for a sheet or two of instructions that
should be free.  I would love an on-line instruction course.  I have a fair
amount of experience with machine quilting but not much with garment sewing.  I
have always been intimidated by that.  Some instruction might relieve that

Mary Beth-  I have a few ideas about your problem with uneven stitches.
 Check to be sure you needle is in all the way and tightened securely.  A
little wiggle in the needle can really screw up a straight line.  Also, check
your tensions.  Too much imbalance can pull your needle off.  For straight
lines, I would still prefer the walking foot though with a large quilt turning
would be hard.  Also, try stretching your quilt in a hoop.  If the layers are
not stabilized adequately the stitches will be uneven.  You could use a
commercial stabilizer such as "tear away"  but I have found that it works just
as well to use a hoop.  Put your layers in the hoop, tighten it, then pull hard
all the way around to make sure it is tight.  Push the inner hoop till it
protrudes slightly above the outer hoop then load it "face down" on the sewing
stage so that the fabric is in close contact with the surface.  This should
help alot.

Janet K
Date: Thu, 10 Aug 1995 11:24:30 -0700
Subject: computer interface

Hi there,

I am interested in hearing from people who have upgraded their 1630 
machines so that they can interface with the stich design program 
running on a computer.  My dealer is very helpful, but they don't know 
of anyone who has actually bought this feature.  

I make costumes for about 100 people in fantasy-medeival theater group 
and would like to design some stiches of my own...

(This is my first day on this list, if this topic has been beaten to 
death all ready, please point me to the appropriate archived 

Date: Thu, 10 Aug 95 13:39:57 EDT
Subject: Re: Bernina Lessons online

The double needle indicator is there so if you use a zig zag or decorative
stitch when you use a double needle, you can't make the total width too
wide for the machine.  You do not want to break double needles!  They are

Ruth B
Date: Thu, 10 Aug 1995 15:14:34 -0400
Subject: advanced Bernina stuff

I for one would like to vote for more on how to use the Bernina feet. It
seems that the list has lately been mostly questions on how to buy a
Bernina.While I am happy to share my opinion, I would really like more out of
this list than reading complaints dealers, the lack of learning materials,
etc, etc, day after day. While I understand that this is important to people
new to the list, those of us who have been on for a while need some more
"meat" in it. 

I have a pintucking foot, a three slot cording foot, and the new #12 foot for
the 1630. Does anyone have any new ideas for using these feet? Send them into
the list!

Also, I mentioned to my dealer that I would really like a foot like the #10,
except with the blade on the right side, so that we could butt the fabric up
against it and get a good consistent seam allowance. I can follow the edge
ofthe foot easily, but I love using the topstitching foot and being able to
sew more by "feel". The foot doesn't have to be only set up for 1/4 inch seam
allowances, I would like to be able to decenter the needle and move it
around. My dealer does take suggestions from her customers to Bernina as she
is a large dealer. I also tell them about threads on Bernina net regarding
customer service and such. This works on many levels, as my dealer knows that
we are networked, and discussing dealers. I know that Apple changed some of
their software policies when Mac User groups complained in the past.

To people asking about comparing prices, I would like to say this. I shopped
EVERY dealer in the Chicago area. One dealer offered me a demo at a great
price. When I mentioned this to another dealer I was literally screamed at. I
ended up buying my machine at Libertyville Sewing Center in Illinois, and
will go on record as recommending them.As I have before. They came close to
meeting the demo price on my new machine. I think if you are afraid to
discuss price with a dealer than you shouldn't take your business there. They
are NOT doing you a favor by selling you a machine, you are their customer.
You have the upper hand in the relationship BEFORE you sign on the dotted
line. How do you think they are going to treat you on warrenty work or
classes if they beat you up before you buy? I have noticed that some women
seem to have almost a parent-child relationship with retailers. I have told
my own mother many times that she is the customer, and if she wants better
service, pricing, whatever, it is up to her to ask. No one will read your
mind and give you a better price. And if they are offended that is their

I am not sure what the solution is in areas where there aren't many dealers.
I know that when I complained to Bernina  about the screaming dealer I was
told that she sells a lot of machines in our area. Perhaps we need to be more
vocal consumers at the local level. I am doing this by spreading the word
that I am happy with my dealer, and telling my dealer that I am doing so, and
WHY I am happy with them. I don't think Bernina, a worldwide corporation is
really going to change a long term dealer policy because we complain. In
fact, I have noticed that when I take the time to say positive things about
dealers of ANY product, it is noticed more. I filled out one of those
complaint postcards at the post office once, and told them regional
postmaster that my local post office is great and that they always seem to be
pleasant. The local postmaster called me and thanked me and said nobody ever
does that.  I think maybe that saying "think globally, act locally" applies
here. I am not Suzy sunshine, as my friends will tell you, I complain
directly and often when necessary. Maybe if those of us who live in
Metropolitan areas are more vocal to Bernina about what makes a good dealer
good, we can affect some spillover into those places where the dealers are
more scarce. On the other hand, maybe Bernina is just too big to care how
their machines are sold, just as long as they are sold. 

They also know that I buy stuff from them when their prices are good, but
that I don't feel that I have to give them ALL my business. I have found that
if you go to quilt shows you can get feet at great prices. I picked up the
clear applique foot, a pintuck foot, and some other foot, at the AQS show for
$12 EACH. The dealer there had great prices to start with, then knocked
another 20% off. My dealer has those feet normally for $25, and they are
often LOW in our area. I very rarely buy anything at a higher price from
anyone for anything just to make them happy. I don't find people giving me
extra money for no apparent reason, so why should I spend mine? 

And lastly, I would like to second what Harriet said about suddenly getting
zig zags while you are free motion quilting. Once in a while this happens to
me, and it turns out that I must have nudged the stitch width wheel a teensy.
I would recommend glancing up at the width indicator if you notice the needle
swinging a bit. 

Also, I have some specialty threads that come on those large spools, some
slippery threads drop down and get caught on the underside of the spool while
I am free motioning. To avoid this I put the thread on a Dritz thread stand,
then stick a thread net on top of this. When this still doesn't solve the
problem, I slowly fill a bobbin with the thread, and then use that filled
bobbin as the top thread by just sticking the bobbin on the thread post. I
used Madeira "Neon" polyester thread for quilting and sewing and some spools
have this problem. I really like the thread but I hate the problems.

Sorry for so long a post.

Date: Thu, 10 Aug 1995 11:58:33 -1000 (HST)
Subject:  Re: Bernina Lessons online

Re: Dbl Needle
  If you want to narrow the design width and condense the height of your
favorite decorative stitch, click on Dbl Needle and the choice of width
offered.  Keep your single needle on and sew.  The machine won't know 
you're not using dbl needles.

I talked to my Bernina Center re: Sliver Thread by Sulky.  Here's their 

-  m/b on Verticle Holder
-  Top Tension  2.5
-  Needle  90 embroidery
-  Bobbin  40 wt rayon embroidery thread
-  Foot  Embroidery foot for satin stitch, Jeans, 1/4-inch or 
         #1 Straight Stitch
-  Slow to Med Speed

Sew Happy.
Date: Thu, 10 Aug 1995 18:27:31 -0400
Subject: 1630 double needle limitation

The double needle indicator goes from 2 to 3 to 4 to 5 to 6. This is
referring in millimeters to the different sizes of double needles which are
sized according to the distance in millimeters between the 2 needles. As you
click on the double needle indicator notice the zigzag width indicator. When
the double needle is on 2 the zigzag width cannot be turned past a little
less than 5 mm; 3 is at 4mm; 4 is at 3.5 mm; 5 is at 2.5 mm; and 6 is less
than 2 mm. This is to prevent the needle from hitting the foot. The larger
the needle the narrower the zigzag width and the smaller the needle the wider
the zigzag width. I hope that my explanation helps. This is a very useful
feature if used correctly.

Happy stitching - Francyne
Date: Thu, 10 Aug 1995 20:16:10 -0400
Subject: Re: 1630 Rotary Foot

Yes, Patti James, I was in Huntsville, Alabama - can you believe it???  Yes,
we saw Martha and all her wonderful instructors!  What a wonderful,
wonderful, week!  The trip of a lifetime for my girlfriends and myself - of
course, to be repeated next July!

Still not recovered Shelley
Date: Thu, 10 Aug 1995 21:22:12 -0400
Subject: Re: Memory Keys

My dealer recently returned from BU with three keys she said were full of new
designs.  When she put them on the machine (while it was turned off, of
course) we entered the K-L ext. screen as directed, highlighted the SP on the
"key" side, activated the "hook" on the machine side, and it looked like it
transferred.  Well, when we went to the "W" screen to see what was in there,
we found nothing???  I wasn't at BU and am puzzled?  Any help out there?
 What did we do wrong?  Thank you in advance!
Date: Thu, 10 Aug 1995 21:23:00 -0400
Subject: Re: Double needle indicator

To use the double needle indicator on the 1630, set the number to match the
size of the double needle yo0u are using, such as 2.0 or 3.0.  This will
restric the size of the decorative stitch you make so you won't break the

Subject: Re: Memory Keys
Date: Thu, 10 Aug 1995 23:04:05 -0500 (CDT)


I have a suspicion that you had a blank key to start with.  Did you
open the stitch designer memories when the key was in the machine?  If
they were blank then, there was nothing to transfer.  Were all the
keys the same way?  The keys are still available so your dealer should
contact Bernina if her keys were blank.

Date: Fri, 11 Aug 1995 00:12:25 -0400
Subject: Re: Bernina Digest 8/9/95

Dear Mary Beth:  You will find that if you can get a comfortable moderate
speed going on your free motion quilting, you will have better control as you
quilt your machine.
Too often when one quilts at a slower rate, they're so intent on watching the
needle that they don't realize that your  arm movements are not in synch with
the machine, resulting in non-straight stitches.  If you can build up to a
speed you're comfortable in your area of quilting and move your work
accordingly, your stitches will appear straight.
It is almost impossible (but not always) to get every stitch perfect on a
large quilt.  I am a certified machine artist and have machine quilted for
many customers for the past 20 years (free motion) and found that the
uniqueness of the free motion comes in the stitching.  The more you practice
the better you'll get.  The only way you will get zig-zag
so to speak is if your machine is set for it.  Also, try using zig-zag or
some of your straight line stitches for quilting.  You will be surprised at
the effects you get.  You can actually sculpt a background that is beautiful.
 Good luck.  Sandy
Date: Fri, 11 Aug 1995 00:12:36 -0400
Subject: Re: Bernina Digest 8/9/95

Dear Jodie (my sis-n-law)  If you're using Drapery fabric that has not been
washed to have sizing removed, I'd definitely use the ruffling attachment.
 Bernina's are expensive
I think around $70 now (look for a sale).  The drapery fabric has so much
sizing and other chemicals that it is stiffer and does not gather as well
using the gathering foot.
For lighter weight fabrics though, the gathering foot is great.  By the way -
check your
other email - I mailed you last week.  

On-line instruction is a good idea.  Let me explain the difficulty with some
of the dealers you get into.  I taught for a Bernina dealership for close to
9 years.  You must realize the majority of these people are in the business
to make money - just like any other business.  They might know alot about
their product - they might know a little.  They may kill to make a sell and
then leave you by the wayside, or they may treat you like honey and jam
because they realize you are a valuable customer and will continue to 
"butter" their bread.  Also, it depends on their store and the things they
carry.  Alot of us assume that because we purchase a machine from them that
they would cater to our every whim and need.  Not so.  It depends on what is
important to them.  I have met wonderful dealers out there and those with the
philosophy that once I get their money -
that's it.  So you have that to contend with.  I am an independent
instructor.  My ability to teach people how to use Bernina or any other
machine is a gift - and for anyone to instruct or write instructions is a
difficult thing to do.  From the viewpoint of a teacher
let me say that in a Basic Serger class, I get from 10-15 students per 10
weeks and I have 10 to 15 different sergers which to teach them on. (they
bring their own)  That is
intimidating to most people, because not many know all machines.  For Bernina
the best thing I can tell you is to PLAY with your machine - just sit down
with some 
2" x 8" pieces of fabric that you can write on.  Using different settings -
make yourself a sample book.  Those of you on pre-programmed machines - make
a sample with what themachine has and then override your settings - primarily
the stitch width and the stitch length to see what you get.  Use your
balancing features to lengthen or shorten
the stitches.  That is how learning is accomplished - by doing the actual
work.  I think
this on-line may be a way to go - but first you have to be willing to ask the
There are NO STUPID questions - I tell my students that a stupid question is
to ask me
why my nose is upside down on my face, it's raining, and I don't have an
umbrella.  Now, you must admit that is a stupid question.  But to ask
something you want to know
is not stupid - it is learning.  Also, realize that whomever you ask - their
answers may be "interpreted" other than what they mean.  Communication is
vital - especially since we're not "face to face".  

I used to tell people when they were considering machines to really give the
dealers a chance because they do know their product better than anyone.  I
realize that doesn't say much for some, but its better than nothing.  The
only other recourse is to write the 
company and hope for some kind of resolution.  For Bernina's, each dealership
is individually owned.  Therefore, if you buy from one thinking your in-store
service is good someplace else, don't think it.  A "good" dealer in my
opinion will honor another's 
offer to get your future business, but most of the dealers will want $$$ to
do anything for you.  

There are things that upset dealers where you won't get treated very well.
 They are in such competition that if say a Bernina dealer on 5th street
spends 1 hour with you
and "sells" you a machine, and then you go to the Bernina dealer on 6th
street and
say "Bernina 5th street offered me thisfor X amount of dollars,  can you beat
the price?"
itreally isn't fair to the dealer on 5th if you buy is from the other guy
because he really
"sold" the machine (the features and the quality and his time).  It behooves
you to go back to dealer #5 and say, "well, #6 came down another X amount,
but since you spent the time with me, can you match his offer or throw in a
foot or something?"  That way you haven'tburned dealers and have been fair to
both and can do business with both.
That is one of their biggest gripes.

Well, I know I got off on a tangent here, but maybe that will help you
understand their position a little.  For those of you scorched, find another
dealer or a mail order source, but in no way let it get in the way of you
enjoying a quality and fun machine.
Sew Sincerely (and not usually this windy)
Date: Thu, 10 Aug 1995 20:45:58 -0400
Subject: Re: Bernina information

Cynthia -

Did you go to the Bernina School at Martha's two weeks ago??  I was there

Date: Fri, 11 Aug 1995 06:56:34 -0400
Subject: Re: Memory Keys

That is how I access my memory key, also.  Didiyou try the same procedure
with a key you knew to work previously?   Are you sure there were designs on
the key?
Date: Fri, 11 Aug 1995 08:01:03 -0400
Subject: Thanks

Thanks to Harriet &Mary for the advice. Seems to have been a combination of
things, including a reset zig zag setting.

Don't you think Bernina would get a Nobel Prize if they put a feature locking
device on their sewing machine so nothing could get accidentally reset.  I
vote for a push button between the feed dog control and the on/off knob!

Guess I'll go back to masking tape over the control knobs.

Mary Beth
Subject: Using Sliver thread
Date: Fri, 11 Aug 95 8:53:03 EDT

I had a similar problem with thread breakage while using
sliver.  These were the adjustments I made, and the wallhaning
came out beautifully.
	Tension:  3.5
	Needle: 80/12
	Bobbin:  Machine Embroidery
	Speed:  Medium
	Straight stitch throat plate
	Needle Position:  UP

Just adjusting the tension and leaving the needle in the UP
position helped immensely.  I only used the DOWN position when
making a turn.  Good luck!

Sharon C
Date: Fri, 11 Aug 1995 09:53:31 -0400
Subject: Re: Bernina Digest 8/9/95

Jean 's idea about Bernina lessons online sounds great to me.  There is
so much to learn ... and even the best of classes can't possibly cover it
all.  But many the combined exerience of many users sounds great!  Please
count me in if this becomes reality. --Addy 
Date: Fri, 11 Aug 1995 09:25:01 -0700
Subject: the new cover stich on the serger

i have the 2000DE and am thinking of upgrading to the 2000DCE with the cover
stitch.  does anyone have any comments about this?  have you used it?  how
does it compare to the elna900?  how much should i pay for the upgrade?  my
2000DE is only 4 months old.

Date: Fri, 11 Aug 1995 09:22:08 -0700
Subject: Re: Bernina lessons online

Am I the only one who doesn't think online lessons would be a good idea?

For one thing, how are you going to manage working at your computer while 
sewing?  I can manage a lot, but I don't think I can type and sew at the same 
time.  Or would this *not* be interactive?  If that's the case, then you might 
get more of what you get in the manuals, i.e. not much, and you wouldn't even 
have the pix to help out.

For another, some of us learn best by being *shown* how to do things and then 
practice-practice-practice and (usually) read-read-read and talk-talk-talk.  
Only very once in a while do I read about a new technique, say, and then dabble 
around with it.  I usually only do this when it's building on a foundation of 
something similiar that I *do* know how to do.  Or else I see a well-illustrated
article in Threads or something that shows where the hands go and where the 
stitches go.

Most of the "explanations" and diagrams that come to me online don't make sense 
to me - I read the words, but without a picture, just can't grasp it.  Can you 
imagine someone at Bernina trying online to explain how to work with that 
rolling hem thingy?  I can imagine it, but it isn't pretty!  Seriously, for me 
anyway, I just don't think it would communicate anything.

Just my 2 cents worth this morning.

Date: Fri, 11 Aug 1995 13:05:52 -0400
Subject: Re: 1630 1nd eyelet

ISomeone asked if their old eyelett attachment would work with the 1630.  I
tried mine and it did
Date: Fri, 11 Aug 1995 15:42:54 -0400
Subject: Re: Bernina Digest 8/10/95

I enjoyed your post.  I really wish that there was a way that we here could
communicate with Bernina ourselves.  Afterall we make up a pretty good group,
we've all spent big bucks on our machines and supplies, so they really should
listen to us.  
I wish that there was a way to reward the dealers that are great.  It is
becoming more obvious to me that Bernina sure doesn't.  Could we start a top
10 or top 20 list of dealers here on this board/
Sue, love your idea for the lessons, I will e-mail you some ideas.

Date: Fri, 11 Aug 95 23:27:00 UTC
Subject: Re: Bernina Digest 8/9/95

Thanks, Sandy, for your instruction and your remarks.
My hope is that the dealer in Albuquerque will someday figure out that there
are a lot of us in the area that just plain don't want to do business with
her because of her rudeness and stinginess. It is my understanding that many
of those who work for don't even like her. I wish she had some competition.
I think it would change her attitude. She's even rude when you make initial
contact with her. I met one of her employees at a quilt show here in Santa
Fe and thought she was sooooo nice and helpful (she is!), but when I found
out what the owner is like (and that the nice lady is not the owner) I had a
rude awakening (pun intended).
Please keep giving us you tips. I value them highly. :)
Date: Fri, 11 Aug 1995 20:58:20 -0400
Subject: Re: Bernina Digest 8/9/95

I have been chewing on this for quite awhile, and I think that Sandy in Sew
Hot Oklahoma said it beautifully. I am a Bernina dealer, soon to add Viking
to the store. We are having to bring in another brand to try to add to sales
so that we can stay in the sewing machine business. Let me start by saying
that I have a Bernina dealership because I love the Bernina machine and am
very loyal to it, as most of you know. What most don't know is that
everything that I developed 20 some years ago was done with a Viking, so I
have a soft spot for them to. It is the only way I could sell two different
The point is, the price wars that consumers lead dealers into only benefits
the consumer, and somewhere down the line, the really good dealers with
integrity will be hard pushed to stay in business. I have to make a profit to
stay in business. The money that is paid for a machine above wholesale pays
for salaries and commissions to sales people ( who put in alot of hours to
learn the product and share that information with you) - they need to be
compensated well for their time. I have to have a mechanic on staff at all
time so that if anything goes wrong with your machine at any time, he is
there to help and get you up and sewing as soon as possible. I have to pay
rent, utilities, advertising (over $40,000 last year for Bernina alone!!) to
bring you in my door and let you know I'm there, free service for 1-2 years,
Bernina Club, send the sales force to training 3-4 times a year and Bernina
University on top of that (plane tickets, tuition, meals, hotel), stock all
the accessories and replacement parts, etc........ 
All of this should be paid for out of profit. If there is no profit - how do
I keep offering all the services? Should everyone really expect to be catered
to and still beat us up on price? We are not running Wal-Marts. There are no
big financial backers here. We are all trying to eek out a living doing
business with as much integrity as is allowed us by the profit we are able to
make. We just had to sell a 1001 at $100 over cost today, because of a
customer shopping the whole state. She was willing to drive 60 miles to save
the money, but still would expect us to service her needs when it was
inconvenient for her to drive 60 miles - but we would'nt have made a dime on
the sale. Who pays for my mechanics time to help her when we have no money to
work with on the sale. At $100, there is nothing to work with.
The Wal-Mart mentality of getting the best price, regardless of who it hurts,
is bringing this country to its knees, and I see a future of no Mom and Pop
stores left, but mass merchandizers where you take it off the shelf and pay
for it, but forget service. Service will be a thing of the past. I speak for
hundreds of dealers who are tired and discouraged by the price beatings we
are having to take but what is still expected of us in return.
Sorry to go on so long, but I do think that this need to be thought about
long and hard. The all mighty dollar is not the only thing at stake here.
Thanks for giving me air time.
Harriet H
Date: Sat, 12 Aug 95 02:00:00 UTC
Subject: Re: Bernina Lessons Online

Good point,  but maybe questions will arise that can be explained, and some
people are good at ascii type drawings,  ya never know, I wonder myself, but
I also think we should give it a try.
Date: Sat, 12 Aug 95 02:00:00 UTC
Subject: Re: Bernina Digest 8/10/95

If you start a top 10 or 20 list, you have to list the reasons why you like
them so much.
Date: Sat, 12 Aug 95 02:00:00 UTC
Subject: Thanks

Masking tape on the controls. lol  I like that.  Somehow, I wonder if it
would work, Harriets idea was a good one, and I never would have thought of
it myself, and yet, I know I have done it, with pushing a button cause the
quilt will all of a sudden start stitching in a zigzag fashion.
Good luck,
Date: Sat, 12 Aug 95 02:00:00 UTC
Subject: New cover stitch on the serger

I still don't understand what a cover stitch is, but most dealers won't give
that good a trade in price if you upgrade unless it is there policy to give
the full price you paid back.  Some do and some don't.  With this being a
new machine I am not sure they will.
Good luck,
Date: Fri, 11 Aug 1995 21:11:09 -0400
Subject: Mouthy quilter

I do hope that know one take offense at my last posting, but sometimes we
just have to get things off our chest. Please do not let this start an
ongoing lengthy discussion about price wars and fairness again. This is just
my opinion.

Anyway, I just talked to Martin Favre, the president of Bernina of America,
and he is very interested in hearing our suggestion and complaints and
concerns. I honestly think that he wants to get the confidence built back in
to Bernina that seems to be wandering away a chunk at a time. I would be more
than happy if any of you would like for me to be your messager and relay your
concerns, praises, etc. on to him. On-line is not the place to do this, so
please e-mail me if you are interested.
Harriet H who loves her 930 and 1260!
Subject: 1630 Cursor
Date: Sat, 12 Aug 1995 00:53:40 +0100

Can someone tell me if there is a quick method of locating the cursor on the
1630 screen or moving it back to the top left of the screen at the press of
a button? I spend so much time trying to find it on the screen. Am I the
only person with this problem?
Nita B
Date: Sat, 12 Aug 1995 10:33:03 -0400 (EDT)
Subject: Comments re Online Instructions 

Online instruction will be a learning process for all of us.  Sure, some 
people won't benefit from parts of the instruction.  This is true in all 
of life--that's why there are so many books printed--something for 
everyone.  What one book says might not be relevant to your experience 
but the next one will.  That said, I do think that organization and 
fine-tuning will produce good instruction.  Sometimes I too am puzzled by 
a post giving directions as to how to sew something.  Recently I had a 
"conversation" with someone, and upon asking a follow-up question she was 
able to post a very clear explanation of what she was talking about.  I 
was most appreciative of her patience.  I think that certain categories 
which may be selected by Sue for inclusion in the online instruction, 
will be easy to write about and easy to understand, e.g. 
feet--description and use.  Sometimes there are more uses for the feet 
than the Manual mentions.  I usually print instructions so that I can 
reread complicated directions at a later time.  I hope that when the 
Online Instruction material starts, everyone will print out the data, 
study it, and if it is not understood, email to the originator for 
clarification.  I'm looking forward with pleasure to Online lessons.  The 
Bernina dealers who are on this net can be a tremendous positive asset.
Date: Sat, 12 Aug 95 18:13:00 UTC
Subject: Re: Bernina Digest 8/9/95

I am so unhappy that this happened to you.  I just don't feel I can respond
better than that.  I wish that people didn't feel the way they do about the
price, but I know that even I am price conscious.  Some don't feel service
is that big a deal although, when it came to my new machines, I know that
the service was a part of the deal.  My machines thrive on the service they
get from my dealer, and I wouldn't want it any other way.
RE:  Second post,
I was definetely not offended in the first place.
I think it would be great to let bernina know our concerns, would it be all
right if I asked the genie onliners and the compuserve onliners if they
would like to respond.  I can give them your e-mail address or they can
respond to me and I will e-mail you one big letter.  I think you would have
more impact that way, the more letters the better.
How kind of you to take on this kind of thing for us.
Did you get the e-mail I sent to you a few days ago.
Date: Sat, 12 Aug 1995 19:13:29 -0400
Subject: Deco 500

I am seriously considering the purchase of the Deco 500 and scanner.  But
before I truly take the plunge, I would like to hear as much feed-back from
all of you who have one.  I've never struggled with a decision like this one
before, guess it just seems like a lot of money and I'm just not sure how
much I'd use it.  I don't have any young children, so that doesn't work as a
justification point.  

Ok gang, help me out..........I'm counting on you.

Hope you all have a great weekend,
Date: Sat, 12 Aug 1995 23:58:01 -0600 (MDT)
Subject: Dealer Realities

I have been so frustrated with the rash of recent "dealer-bashing" that 
has occured in this forum, that I found both Sandy in OK and Harriet's 
comments from the "other side" to be eye-opening and refreshing.
I'm sorry that others have had "bad experiences" with specific dealers- 
but I have had nothing but a positive experience with one dealer who has 
been heavily bashed. I have not responded before, thinking that a bit of 
griping can serve a purpose- but let's move on! I'm much more excited 
about hearing of new uses for Bernina products and specific 
problem-solving on sewing or serging projects. 

Onward! -another Sandy

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